English EN
Vietnamese Vietnamese
English English
2

Frequently Asked Questions

Find answers to your questions about our products and services

Categories

About Products and Benefits About Installation and Maintenance About Purchasing and Warranty About Other Issues

Need More Help?

Contact us through the following channels:

1900 8940
cskh.thebodysense@gmail.com
Messenger

About Products and Benefits

What is a faucet water filter?

A faucet water filter is a device attached to a showerhead to remove harmful impurities from the water, providing cleaner water for bathing.

What are the benefits of a faucet water filter?
  • Removes chlorine, heavy metals, dirt, bacteria, and other impurities from water.
  • Reduces dry skin, dry hair, and skin irritation.
  • Improves water quality, providing a relaxing and comfortable bathing experience.
  • Helps protect the health of users, especially children and those with sensitive skin.
Is the faucet water filter compatible with all types of faucets?

Faucet water filters are designed to fit various types of faucets, such as showerheads and kitchen sink faucets. However, you should check the product specifications or contact us for specific advice.

About Installation and Maintenance

Is the faucet water filter easy to install?

Yes, the faucet water filter is very easy to install, and you can do it yourself at home without needing a professional.

How often should the filter cartridge be replaced?

The replacement time for the filter cartridge depends on water quality and usage frequency. Typically, you should replace the cartridge every 1-2 months.

How do I know when to replace the filter cartridge?

Some faucet water filters have indicators for cartridge replacement. You can also observe the color of the cartridge or notice changes in water pressure.

How do I clean the faucet water filter?
  • Regularly wipe the exterior of the filter with a soft cloth.
  • Replace the filter cartridge periodically as per the manufacturer’s instructions.
Is the Vitamin C & collagen gel easy to install?

Yes, it is very easy to use. We provide video and image instructions, and you can follow the step-by-step guide.

How often should the Vitamin C & collagen gel be replaced?

The replacement time for Vitamin C & collagen gel is 1-2 months for shower use and 5-6 months for toilet faucet use (depending on water usage).

How do I know when to replace the Vitamin C & collagen gel?

When the Vitamin C & gel is reduced to about 10% of its original amount, you should replace it.

About Purchasing and Warranty

Where can I buy the company’s products?

You can purchase our products directly on our website or through e-commerce platforms and social media.

What is the company’s warranty policy?

We are committed to warranting our products for the specified period. Please refer to the detailed information on our website or contact us for support.

Can I return a product if I’m not satisfied?

We have a return policy within 15 days if the product is unused.

Does the company offer home delivery?

Yes, we offer nationwide home delivery.

About Other Issues

Is the faucet water filter safe for children?

Completely safe.

Messenger
Zalo
Phone